We could not have asked for any part of this purchase to go any smoother. We ordered a Surveyor Travel Trailer from Marjon along with a WD Hitch and Brake Controller. To be out state and have such a list of specifics, inquiries & reservations all come together without a hiccup should speak volumes to you when asking yourself if Marjon is the place to go. From the 1st call requesting a quote to pulling out of the driveway into traffic the staff at Marjon held our hand, explained the process, and advised of the future expectancies. I would come from the farthest corners of this Country to do business again with Marjon. The dealer in our area, after 10 phone calls and 6 weeks of chasing the request, gave me a hint at what the quote would be around (Yes! Really). That number was over $10k higher than what we paid at Marjon and I never received that quote in writing as repeatedly requested. At Marjon we were able to add options that the manufacture could not provide. The craftsmanship of the work performed is exceptional! When they say they do it different, they hands down, truly, beyond a shadow of a doubt, do it different! This purchase for us took over 2 years to make happen. It is a big deal for our family. If any of this sound likes you, then this is your place. Respectfully, Mike A.